Checker

Additional Considerations (if any): Daytime Shifts * At Hy-Vee our people are our strength.

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description: Job Title: Checker Department: Grocery FLSA: Non-Exempt General Function: As a cashier you'll be part of a growing innovative brand that prides itself on providing best in class customer service.

We are looking for helpful smiles who enjoy working in a fast paced, customer focused environment.

The cashier provides fast and friendly service to customers, assists them with questions and request.

Operates a cash register and the duties which correspond.

Package product, work with drive-up and/or carry-out.

Replenishes product as needed.

Core Competencies: * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism Reporting Relations: Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of GM, Perishables, and Store Operations; Service Managers Positions that Report to you: None Primary Duties and Responsibilities: * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

* Makes an effort to learn customers' names and to address them by name whenever possible.

* Assists customers by: * escorting them to the products they're looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience.

* Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call.

* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

* Operates cash register accurately and scans product, (where applicable). * Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts.

* Places merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed.

* Answers customer questions and concerns and follows-up with appropriate personnel.

* Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets.

* Ensures compliance with local, state, and federal guidelines regarding WIC and food stamps.

* Required to know value, look-up numbers, department numbers, and features of items for which money is received.

* Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and takes customers to an item when requested.

* Perceives immediate surroundings for customer needs and problems for store safety and security.

* Communicates clearly and distinctly on the intercom or telephone system.

* Reviews weekly store ad to note price changes and sale items.

* Keeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the store appearance.

* Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift, (where applicable). * May give cash refunds or issue credit memorandums to customers for returned merchandise or know where to direct the customer.

* Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.

* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

* Adheres to company policies and individual store guidelines.

* Reports to work when scheduled and on time.

Secondary Duties and Responsibilities: * Assists store management as required (i.e., store displays, decorations for special promotion/events). * Knows code dates on perishable items and can explain to customers.

* Changes register tape and ribbons as necessary.

* Assists in other areas of store as needed.

* Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics: * Must be able to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.

* Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.

* Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.

Education and Experience: No education or experience requirements.

Physical Requirements: * Must be physically able to exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.

(Can be accommodated) * Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.

* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions: This position is frequently exposed to temperature extremes and possible dampness.

There are possible equipment movement hazards from a pallet jack, electrical shock, and exposure to chemicals and solvents.

This is a fast paced work environment.

Employment is contingent upon the successful completion of a pre employment drug screen.