Cust Contract Spec

Job Title: Cust Contract Spec

Location: Columbus, OH

Work Model: Onsite

Compensation: $44-49k

POSITION OVERVIEW

The Customer Contract Specialist is responsible for reviewing and processing customer contracts. Participates in daily Contract Management operations and assists Contract Management team members when necessary.

WHAT YOU WILL BE DOING

Essential Job Functions & Tasks:

1. Responsible to Customer Contract managementfor the integrity of provisioning system performance, and the delivery of world-class enrollment, account management and customer retention operations that meet and exceed all customer and company expectations

2. Responsible for supporting all contract life-cycles

3. Support daily operations associated with provisioning services and contract approval processes

4. Assume accountability for the timeliness and integrity of all mission-critical projects, processes, and outcomes

5. Other duties as assigned by management

WHAT’S NEEDED

Minimum Requirements: Education Requirements: High School diploma or GED required. Bachelor's Degree (Business, Management preferred) or equivalent required. Work Experience: Minimum 1 year contract management, operations or relevant business experience preferred.

NICE TO HAVE

Additional Requirements:

Ability to learn energy/utility contracts and challenges currently faced in the procurement/administration functions.

Ability to understand function and inter-dependencies of all back-office systems and processes and ability to create and adapt processes to function within them to accomplish goals and drive improvement

Execution of complex initiatives requiring accuracy and attention to detail

Fluency across numerous business disciplines/functions. General budgeting and accounting procedures

Comprehensive Business Acumen

Conflict resolution techniques

Delegation

Process driven; emphasis on continuous improvement

Extremely organized

Demonstrated experience managing multiple markets

Strong leadership ability.

Evidence of successfully working in a team environment

Enhanced analytical thinking skills, concentration and strong attention to detail

Embodies client Energy Values

Strong service and results orientation.

Organized with acute attention to details. Able to prioritize, multitask, and manage time effectively.

Excellent communication skills, written, spoken, listening with ability to explain and interpret issues clearly.

High-energy, drive, ambition, self-starter.

Good knowledge of Excel.

Schedule 8-5

COMPENSATION & BENEFITS

· Medical, dental, and vision insurance

· 401(k)

· Other standard benefits as applicable

ABOUT UNICON

UNICON is a workforce solutions provider with over 35 years of experience supporting organizations across a variety of industries. We partner with our clients to deliver skilled professionals while maintaining a strong focus on quality, compliance, and long-term relationships. UNICON is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.