PT Customer Service Representative

Job Description

We are a growing insurance agency seeking a Customer Service Representative to play a key role in our daily operations while delivering exceptional service to our clients. This position is centered on customer support, policy servicing, and handling inbound callsno sales license required.

The ideal candidate is highly organized, reliable, and confident in a fast-paced, phone-based environment, with a genuine passion for assisting and supporting others. (15 to 18 hours per week)

Benefits

Hourly Base Salary Based on Experience

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Flexible Schedule

Responsibilities

Process policy changes, updates, and service requests

Open, organize, and route incoming mail and documents

Support customer retention through follow-ups and service assistance

Route quote and sales inquiries to licensed insurance producers

Requirements

Strong communication and customer service skills, bilingual Spanish a plus

Proficient with computers, phones, and basic office systems

Organized, detail-oriented, and dependable

Part-time