NetOps Lead Mid

Network Operations Lead (NOC) DoD Environment Cisco Cherry Point, NC

We are seeking a hands-on Network Operations Lead to support a high-impact DoD environment in Cherry Point, NC.

This is a technical leadership role within a 24/7 NOC. You will serve as the escalation point for complex network issues, guide operations staff, and help maintain stability across enterprise WAN/LAN infrastructure. This position requires someone who leads from the front staying hands-on while driving performance and accountability across the team.

Responsibilities

Lead daily operations within a mission-critical NOC environment

Act as the primary escalation point for routing, switching, and network outages

Support and mentor network operations staff while remaining technically engaged

Drive incident management, change management, and root cause analysis

Develop and refine SOPs, processes, and operational standards

Support network architecture, topology planning, and technology refresh initiatives

Ensure compliance with DoD security policies, STIGs, and cybersecurity requirements

Analyze monitoring tools and logs to proactively identify and resolve issues

Collaborate with engineers, administrators, and stakeholders on integrated solutions

Produce clear documentation, reporting, and operational updates Qualifications

Strong hands-on experience with Cisco routing and switching

Experience with BGP, OSPF, VLANs, ACLs, and WAN/LAN troubleshooting

Background in a NOC or network operations environment (Tier 2 or higher)

Ability to manage escalations in a 24/7 operational setting

Experience with network monitoring tools, ticketing systems, and incident response

Strong communication skills with the ability to translate technical issues to leadership Requirements

5+ years of network operations or engineering experience

DoD 8570 compliance:

Security+ (IAT Level II) required

IAT Level III preferred depending on environment

Cisco certification:

CCNA required

CCNP preferred

High School Diploma or GED (higher education is a plus) (Active Secret Clearance or greater is a MUST have) Preferred Experience

Experience supporting DoD or cleared environments

Familiarity with Cisco Catalyst (9000 series), DNA Center

Experience with ServiceNow or similar platforms

Background supporting enterprise or government-scale networks Why This Role

Combination of leadership responsibility and hands-on technical work

Direct impact on mission-critical network operations

Opportunity to influence processes and operational standards

High-visibility role with long-term growth potential Fit

This role is best suited for someone who is already acting as an escalation point within their team, is comfortable owning issues end-to-end, and can lead others without stepping away from the technical work.

Kaztronix is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, veteran status or any other consideration made unlawful by federal, state or local laws. In addition, all human resource actions in such areas as compensation, employee benefits, transfers, layoffs, training and development are to be administered objectively, without regard to race, color, religion, age, sex, national origin, disability, veteran status or any other consideration made unlawful by federal, state or local laws.

By applying to the position, you acknowledge that your information will be used by Kaztronix in processing your application.