CHECK-IN RECEPTIONIST

Job Description

CHECK-IN RECEPTIONIST

CHARACTERISTICS OF WORK:

Mississippi Sports Medicine and Orthopedic Center is searching for a dedicated Check-In Receptionist who can handle working in a fast paced clinic environment with a positive attitude and a strong desire for efficiency. This position is entry-level which involves the check-in and scheduling for patients seen in clinic. Check-In Receptionists are the company’s first line of contact when entering the clinic, thus, every contact made is an opportunity to provide an exceptional customer service experience.

EXPERIENCE / EDUCATIONAL REQUIREMENTS:

Education:

Graduate of four-year high school

Experience:

Three (3) year experience related to described duties preferred

ESSENTIAL FUNCTIONS:

Check-In and schedule patients for physicians

Demonstrate empathy and active listening during patient encounters

Must have outstanding customer service skills and work well under pressure

Clearly understand all HIPAA guidelines and ensure guidelines are followed in all situations

Provide timely response to patient and supervisor requests

Possess great data entry skills

Strong ability to multi-task

Strong user level of computer skills

Must be able to arrive to work no later than 6:50am to begin clinic at 7:00am.

Must be able to stay at work until 5:00pm when necessary; clinic normally ends at 4:30pm.

Must be able to work one Saturday a month from 7:00am-11:00am during football season (Aug.-Nov.)

Must have reliable transportation and willing to travel to Jackson, Madison, and Flowood offices.

Full-time