Infrastructure Engineer

Description

JOB RESPONSIBILITIES:

As part of the Information Technology team, reporting directly to the Director of Information Technology, the IT Infrastructure Engineer guides and coordinates the citywide network infrastructure and implements the city overall IT network infrastructure roadmap.

The City of Upper Arlington is an equal opportunity employer, striving to foster an equitable and inclusive work environment.

This position does not have a closing date. Applicants who apply before April 17th, 2026 will be given first priority for review and interview.

Examples of Duties

ESSENTIAL FUNCTIONS: For purposes of 42 USC 12101:

Evaluates new technology for increasing City operations efficiency; evaluates existing technological policies and procedures; assists with development of City-wide technology plans and implementations; designs and implements networking infrastructure; assists with technology budgeting and purchasing for City departments.

Administers and maintains overall city network infrastructure, both wired and wireless.

Responsible for maintaining the city fiber network and its connectivity with partner entities including UA Schools, UA Libraries, and NRECC.

Administers virtual server infrastructure including monitoring day to day operations, backups, disaster recovery planning, storage management, upgrades and patching, and assisting with new application deployments.

Manages and maintains overall network security and implements processes and procedures based on evolving best practices to protect the city infrastructure and data in accordance with local and federal laws and regulations.

Maintains licenses and certifications as required, if any.

Demonstrates regular and predictable attendance.

Meets all job safety requirements and all applicable OSHA safety standards that pertain to essential functions.

OTHER DUTIES AND RESPONSIBILITIES:

9. Performs other duties as required. (5%)

10. Assists with helpdesk troubleshooting.

Typical Qualifications

QUALIFICATIONS:

Bachelor's degree from an accredited four-year college or university in Information Systems or a related field and five (5) years of progressively responsible related experience; or any combination of training, education, or experience which provides the desired knowledge, skills, and abilities to perform the essential functions of the position.

LICENSURE OR CERTIFICATION REQUIREMENTS:

Valid State of Ohio Driver’s License and the ability to maintain insurability under the City’s vehicle insurance policy; Network Administrator Certification or related certification desired.

Supplemental Information

KNOWLEDGE, SKILLS, AND ABILITIES: (* indicates developed after employment).

Knowledge of:

*Applicable laws, regulations, City policies, procedures, and requirements including Ohio Ethics law and Public Records law;

Workplace safety;

Budgeting;

Networking;

Wireless technology;

Information technology;

Computer systems/operations;

Computer software/hardware;

Virtualization;

Network security;

Project management.Skill in:

Proficient use of applicable technology and software;

Use of modern office equipment;

Motor vehicle operation;

Installing software and/or hardware;

Use or operation of network systems;

Diagnosing IT issues.Ability to:

Carry out detailed but written or oral instructions;

Interpret a variety of instructions in written, oral, picture, or schedule form;

Deal with problems involving several variables within familiar context;

Exercise independent judgment and discretion;

Add, subtract, multiply, and divide whole numbers;

Compile and prepare reports;

Train or instruct others;

Respond to routine inquiries from public and/or officials;

Demonstrated awareness of and an ability to effectively use communication that overcomes socio-cultural and lingual barriers, and to be aware of verbal and nonverbal forms of communication

Effectively use and understand a variety of written and/or verbal communications;

Provide high level of customer service to both internal and external customers

Cooperate with co-workers on group projects;

Develop and maintain effective working relationships;

Resolve complaints;

Travel to and gain access to work site;

Operate or install software/hardware.

EQUIPMENT USED: The following are examples only and are not intended to be all inclusive.

Standard business office equipment

INHERENTLY HAZARDOUS OR PHYSICALLY DEMANDING WORKING CONDITIONS:

The employee has exposure to chemical compounds found in an office environment (e.g., toner, correction fluid, etc.); may be exposed to electric shock; works with moving mechanical parts of equipment of machines; occasionally lifts, pushes, pulls, or carries objects 50 lbs. or less.

Note: In accordance with the U.S. Department of Labor physical demands strength ratings, this is considered medium work.

CITY VALUES:

Incumbent must model the following established city values: Teamwork/Collaboration, Integrity, Service, Leadership, Communication, Growth, Professionalism & Ethics.