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Customer Service Representative (Pay - $15.50/HR)

software galaxy system
Saint Paul, Minnesota, 55121, United States
July 06, 2017

• Answering inbound calls and assisting customers and our field reps who have practical inquiries or questions.

• Handling incoming requests from external customers by email and managing their inquiries or requests.

• Building interest and educating customers of the products and services offered by the organization.

• Receive and input accurate message information for external customers

• Meet team standards in overall performance for 3 consecutive months including, but not limited to, phone productivity, attendance, quality assurance.

• Transferring customer calls with complex inquiries to appropriate staff.

• Assist with administrative projects as needed