Operations Coordinator

WHO WE ARE:

Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago's Loop.

WHAT WE DO:

We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations including, but not limited to, CRM, EAM, ERP, PMO, and QA. We service clients in SLED (state/local gov't & education), financial services, fortune, public utility, as well as regularly partnering with Big 4 SI partners.

Operations Coordinator

Client: NiSource

Location: Columbus, OH

Work Model: Hybrid (Onsite Tuesday-Thursday, Remote Monday & Friday)

Job Type: Temp-to-Hire (W2)

Duration: 03/30/2026 - 03/29/2027

Positions: 1

Interview: Required

Role Summary

NiSource is seeking an Operations Coordinator to provide clerical and administrative support to the Gas Operations Integration Center. The role involves coordinating operational documentation, processing permits, supporting field operations workflows, and ensuring efficient communication between internal teams and external stakeholders.

Key Responsibilities

Provide clerical and administrative support for Gas Operations Integration Center activities.

Prepare work documentation accurately and in a timely manner.

Process and distribute permits, site readiness documentation, and operational communications.

Support the One Call process for field operations coordination.

Create, update, and manage WMS/Client order types and work records.

Utilize PC applications such as Word, Excel, and PowerPoint for reporting and documentation.

Manage email communication using Lotus Notes.

Provide high-quality customer service to internal and external stakeholders.

Assist with customer complaint resolution processes.

Prepare correspondence and operational documentation.

Maintain efficient office administration and team collaboration.

Support improvements to administrative processes and operational efficiencies. Required Qualifications

High school diploma or equivalent.

Strong written and verbal communication skills.

Experience using Microsoft Office applications (Word, Excel, PowerPoint).

Ability to work effectively within a team-oriented environment.

Strong interpersonal and customer service skills.

Ability to work independently with limited supervision. Preferred Qualifications

Experience with WMS, Client, and Lotus Notes.

SAP experience is preferred but not required.

Familiarity with company policies and operational procedures.

Basic knowledge of the utilities or energy industry. rate: $14-$25hr

Please click on the link below for our company benefits

DTI is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, marital status, veteran status, or any other protected characteristic under Illinois state or federal law. All qualified applicants are encouraged to apply, and employment decisions are based solely on merit, qualifications, and business needs.