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Lead Housing Navigator

Company:
Family Service of Rhode Island
Location:
Providence, RI
Posted:
March 23, 2026
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Description:

FSRI is always looking for candidates that want to make a positive impact on the community!

Position Summary: Provides housing information, referral, advocacy, case management, and support to housing insecure individuals and families within the Family Care Community Partnership (FCCP) program and Family Unification Program (FUP). Processes requests for rental and security deposit assistance to prevent homelessness. Provides wraparound, coaching, and triage services within the home, community, and office settings to help service recipients address barriers to obtaining and maintaining stable and safe housing. Assist with relationship building with landlords and other housing stakeholders.

Qualifications:

Bachelor’s degree in human/social service field; or associate's degree in a relevant field, with field experience

One year of case management experience, or bachelor's degree in related field, and field experience

Bilingual preferred

Must be wraparound certified within 1 year of employment. Wraparound training/certification will be provided by employer.

Experience providing housing support services within Rhode Island preferred

Possession of valid drivers’ license, reliable transportation and proof of current automobile insurance required

Must be agreeable to a flexible scheduling to meet recipient needs

FSRI values staff with bilingual language capacity and familiarity with the local community they will be serving.

FSRI includes pay incentives for bilingual staff.

Bilingual/ASL skills are compensated by an additional 6%, above base pay.

Multilingual skills are compensated by an additional 8%, above base pay

Physical Requirements: This position requires a mix of visits located in clients’ homes, offices, community and virtually.

• Employees in this position must have the ability to travel to and from office sites and community locations which could include using walkways, stairs and/or elevators.

• Employees must also have the ability to lift up to 20lbs.

Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.

Only together can we continue to grow and make a difference in our communities.

Join our FAMILY today!

Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI’s diverse and inclusive teams – working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield.

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.

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