Customer Relations Representative - State Farm Agent Team Member

Job Description

Benefits:

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

ABOUT OUR AGENCY:

At my agency, we take pride in creating a workplace thats both rewarding and enjoyable. Youll have the freedom of flexible PTO to keep a healthy work-life balance, plus monthly bonuses that recognize your hard work. We keep things lively with regular office sales competitions and complimentary team lunches, all while maintaining a close-knit, family atmosphere where everyone has your back.

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Mark Murphy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Manage customer inquiries and resolve issues.

Maintain customer records and update information as needed.

Assist with customer retention strategies.

Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:

Communication and problem-solving skills.

Experience in customer service preferred.

Ability to handle high-stress situations calmly.

Full-time