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Client Service Representative - Reception

Company:
H&R Block
Location:
Gahanna, OH
Posted:
March 23, 2026
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Description:

Join Our Team at H&R Block!

At H&R Block, we are passionate about empowering individuals through exceptional service and fostering confidence in our clients, associates, and communities. Our culture celebrates connection and belonging, as we continually innovate and enhance the client experience through our Block Next strategy.

A Day in Your Role...

As a seasonal Client Service Representative/Receptionist, you will be essential in assisting clients to make informed financial decisions. This role offers you the chance to build lasting relationships with clients and significantly impact their lives.

We'd Love it If You Had...

A high school diploma or equivalent.

Flexibility to work various schedules and locations.

Experience in sales or marketing.

Your Contributions to the Team...

Deliver personalized and welcoming greetings to clients.

Connect clients with the most suitable tax professionals.

Schedule appointments based on client preferences.

Ensure client satisfaction in-person and online.

Maintain a tidy and organized office environment.

Perform additional related duties as assigned.

Your Qualifications:

Experience in fast-paced customer service environments.

Strong multitasking abilities.

Excellent organizational and time-management skills.

Proficiency in Microsoft Office and other computer applications.

Why H&R Block?

We prioritize our employees' well-being and offer a comprehensive benefits package to support your health and financial goals, which includes:

Employee Assistance Program with Health Advocate.

Well-being program, BetterYou, to help establish healthy habits.

Support for neurodiversity and caregivers.

Various discounts on everyday items and services.

Medical insurance, 401k Retirement Savings Plan, and eligibility for Employee Stock Purchase Plan.

Our Community:

At H&R Block, we are committed to creating a Connected Culture grounded in trust and support, where each team member is valued and encouraged to be their authentic selves. Join a renowned workplace recognized as one of the Best Companies, surrounded by colleagues who support each other's growth and success.

We proudly uphold equal opportunity employment and welcome diversity within our workplace. Your unique background and perspectives are appreciated here.

If you're ready to make a meaningful impact, consider a career with H&R Block!

Apply