Technical Lead

Title: Technical Lead

Location: Bay Area, CA

Job description:

Interact directly with customers and new prospects to help them adopt and use Dolby's cloud-based technologies

Become a technical authority in cloud media processing

Provide detailed integration support and deep technical knowledge to our partners who are integrating Dolby's cloud-based services into their own offerings

Understand customer requirements, deliver technical presentations, technology demonstrations, and promote the value proposition of Dolby technologies to customers

Be the technical lead for demonstrations to customers, technical staff and senior

Understand a customer's need and configure a complex workflow with the right technology match

Troubleshoot a customer's workflow including encoder-level settings, debugging source files, and diving into logs and diagnostic tools

Configure FFMPEG at the command line

Setup basic compute infrastructure including compute instances, networking, and permissions configuration

Checking usage and explaining parameters and provide simple code examples for consuming a REST API

Basic scripting to parse data or automate tasks

Skills Requirements

2 years of experience in professional video engineering

4 years or more of direct experience in system engineering and/or other technical customer support in broadcast or OTT industry

Strong experience with video codecs, and compression standards such as H.264/AVC, H.265/HEVC

Hands-on experience working with cloud services, AWS preferred (EC2, S3, IAM, Lambda primarily)

Experience integrating/consuming REST APIs

Comfort at the command line and using command line tools

Knowledge of common video analysis tools, particularly focused in file-based workflows

Experience debugging and troubleshooting video encoding and streaming problems

Experience with FFMPEG at the command line

Experience coding in one or more scripting languages (Python, JavaScript, etc.)

Experience working with streaming technologies and protocols including HLS and MPEG-DASH

Self-motivated and self-disciplined

Excellent written and verbal communications skills and demonstrated ability to work independently to achieve goals established in a team environment

Ability to work collaboratively with diverse teams, both functionally and geographically

High competency in written and verbal English

Ability and willingness to travel occasionally, domestically and internationally