Technology Assistant I

Position Type: Support Staff Date Posted: 3/19/2026 Location: Fremd High School Date Available: ASAP Closing Date: 04/02/2026 Additional Information: Show/Hide Description: 12-Month- Technology Assistant I (Tier-1 Technology Support Staff I) Job Summary: * Assist students and staff in the use of learning technical equipment and software applications utilized by the district * Provide Help Desk support of equipment, district software, and technology systems for staff, students, and parents * Troubleshoot issues associated with the district software applications, including but not limited to educational software and apps for staff, students, and parents * Assist with the purchasing for the Technology Department * Maintain broken or damaged student/staff equipment; including temporary devices * Set up and processing of devices for new students and staff * Maintain inventory and supplies for Technology Department * Assist with setting up technical equipment for standard and special school events * Assist all other technology team members * Assist with the supervision of student workers * Continuously update knowledge and skills in support of school and District initiatives * Perform other duties as assigned by the Technology Department Chair in conjunction with the Support Staff Administrator Qualifications: * Good interpersonal relations, communication skills and organizational skills * Basic knowledge of technical equipment, hardware and software troubleshooting * Good troublshooting skills and a basxic knowledge of help desk systems * Knowledge of Microsoft Office, GSuite, and other online learning applications * Knowledge of Infinite Campus, Schoology, and/or other student information or learning management systems * Knowledge of Microsoft Windows, MacOS, iPadOS, and related hardware and software * General knowledge in the use of JAMF or other Mobile Device Management (MDM) Systems * General knowledge of iOS system updates, application updates, and iCloud management * Manage and troubleshoot various multi-platform applications and learning management systems * Teamwork skills along with self-direction and leadership capabilities * Demonstrate good judgment, trustworthiness, flexibility, self-motivation, confidentiality and the ability to multi-task effectively and efficiently.

Working Conditions: Is under the supervision of the Support Staff Administrator while working under the guidance of the Technology Department Chair Terms of Employment 12-month, Salary and benefits to be established by the agreement between the Board of Education and the United Support Staff Council.

Application Procedure: Apply online Position Pay Range: Support Staff Contract - Salary Schedules Position Benefit information: Support Staff Contract - Benefits Candidates may contact: Keith Sorensen, Technology Department Chair at Selection Procedure: Skills test may be administered.