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Entry Level Client Experience Specialist (Remote)

Company:
yates-strategies
Location:
Chicago, IL
Pay:
42-56k
Posted:
March 22, 2026
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Posted By Premium Recruiter

Description:

High Energy • People Focused • Travel Driven

This entry level opportunity is ideal for someone who enjoys helping others, loves talking about destinations and experiences, and wants the flexibility to work from home—or anywhere with a steady Wi Fi connection. No previous experience is necessary. What matters most is a great attitude, curiosity, and a willingness to grow.

Role Overview

As a Remote Customer Service Coordinator, you’ll assist clients as they plan vacations, cruises, and memorable trips. You’ll be trained to walk customers through their options, answer questions, and offer friendly guidance from their first inquiry all the way to booking. Support and training are provided to help you feel confident in the role.

Key Responsibilities

- Deliver warm, helpful customer support through phone, email, and messaging

- Assist clients with choosing and booking travel options such as cruises, resorts, flights, and vacation packages

- Review itineraries, payment timelines, and travel documents with customers

- Research destinations, promotions, and travel options that fit client needs

- Troubleshoot basic booking or account issues

- Maintain clear communication and follow up with clients throughout their planning process

- Learn booking tools, travel systems, and customer service best practices

Why You’ll Love This Role

- Daily conversations about travel, destinations, and exciting experiences

- Work remotely—from home, a café, or even while traveling

- Every client brings a new story and a new adventure to plan

- Become the go to person for helping people create unforgettable trips

- Join a positive, supportive, travel loving team that celebrates your progress

What You Bring

- A positive, energetic, people first mindset

- Strong communication skills with a friendly, professional tone

- Basic computer skills and comfort learning new tools

- Solid organization and attention to detail

- A genuine interest in travel and helping others

- No prior experience required

Perks & Benefits

- Fully remote work with flexible scheduling

- Entry level friendly

- Access to travel discounts, perks, and industry opportunities

- Competitive commission structure

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