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Entry Level Customer Service Coordinator (100% Remote)

Company:
yates-strategies
Location:
Nashville, TN
Pay:
42-56k
Posted:
March 22, 2026
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Posted By Premium Recruiter

Description:

High Energy • People Focused • Travel Inspired

This entry level role is perfect for someone who loves helping people, enjoys talking about destinations and experiences, and wants the freedom to work from home—or anywhere with reliable Wi Fi. No prior experience is required. A positive attitude, curiosity, and a willingness to learn are what matter most.

Role Overview

As a Remote Customer Service Coordinator, you’ll support clients as they plan vacations, cruises, and getaways. You’ll learn how to guide customers through options, answer questions, and provide friendly support from the first inquiry to the final confirmation. Training is provided to help you grow confidently into the role.

Key Responsibilities

Provide warm, helpful customer support via phone, email, and messaging.

Assist clients with selecting and booking travel options such as cruises, resorts, flights, and vacation packages.

Review itineraries, payment schedules, and travel documents with customers.

Research destinations, promotions, and travel options that match client needs.

Troubleshoot simple booking or account issues.

Maintain clear communication and follow up with clients throughout their planning process.

Learn booking tools, travel systems, and customer service best practices.

Why You’ll Love This Role

Daily conversations about travel, destinations, and dream vacations.

Work from home, a coffee shop, or even while traveling.

Every client brings a new story and a new adventure to plan.

Become the go to person for helping people create memorable experiences.

Join a supportive, upbeat, travel loving team that celebrates your growth.

What You Bring

A positive, energetic, people first attitude.

Strong communication skills and a friendly, professional tone.

Basic computer skills and comfort learning new systems.

Good organization and attention to detail.

A genuine interest in travel and helping others.

No previous experience required.

Perks & Benefits

100% remote work with flexible scheduling.

Entry level friendly with full training provided.

Access to travel discounts, perks, and industry opportunities.

Generous commission structure.

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