Cloud Information Technology Apprentice/Infrastructure Specialist

About Us:

The Ohio Department of Administrative Services (DAS) takes great pride in its work to support the priorities of the DeWine-Tressel administration to ease access for those doing business with the state, secure state data and technology resources, and create efficiencies for our state government partners while keeping costs in check.

DAS is the engine of state government, providing innovative solutions and supporting the efficient operation of state agencies, boards, and commissions. DAS program areas serve our Ohio government customers, who in turn directly serve the interests of Ohioans. We help procure goods and services, deliver information technology and mail, recruit and train personnel, promote equal access to the state workforce, lease and manage office space, process payroll, print publications, and perform a variety of other services.

The Infrastructure Services Division (ISD) operates the IT infrastructure for the state, which includes hardware, software and telecommunications. The division also develops and manages a variety of enterprise IT services. ISD consists of the following program areas\: Application Infrastructure & Operations Solutions; Customer Service Center; Data Center Co-Location; Disaster Recovery and Business Continuity; Enterprise Cloud Smart Solutions; Enterprise Mainframe Computing and Database Services; Enterprise Servers; Enterprise Storage; and Unified Network Services.

Minimum Qualifications:

Apprentice\: 1 course or 2 months experience in Information Systems/Information Technology, or a related field including but not limited to\: Software Engineering/Development, Data Analytics/Business Intelligence, Database Administration, Network,

IT Security and Help Desk/Customer Support

Associate\: 18 months combined work exp. &/or trg. In any combination of the following\: installing, monitoring/maintaining,

configuring, upgrading, &/or administering/operating a single technology domain.

-Or successful completion of IT Apprenticeship program at designated agency.

-Or completion of associate core program in computer science or information systems

Knowledge:

Programming Knowledge

Interpersonal skills

Managerial skills

Leadership skills

Ability to design, implement, and deploy cloud infrastructure

Knowledge of IT ecosystems

Knowledge of tools such as Visual Paradigm, Cloudcraft, Arcentry, Azure, and Edraw is an added advantage

Good knowledge of at least one operating system\: Linux, Unix, Solaris, Ubuntu, Windows. Preference is any Linux

operating system (e.g., Ubuntu or Red Hat), but prior experience as an administrator or architect in any of the well-known

operating systems is also helpful

Good understanding of networking\: TCP/IP, IP addresses, HTTP, DNS

Computer programming languages\: Need at least a minimal understanding of a programming or scripting language.

Security\: Security in the cloud is important, and consequently, a high-level understanding of key security concepts is a

must for a Cloud Architect. So an initial knowledge of some basic security concepts, such as firewalls, is necessary

Skills:

Cloud management\: The ability to manage all aspects of a cloud-based application, from user access to infrastructure.

Data management\: The ability to deploy database platforms that help companies manage, protect, and use the

information they collect.

Teamwork\: The ability to function well with other IT team members, developing cloud-based applications in tandem with

other cloud architects, cloud engineers, and cloud consultants.

Problem-solving\: The ability to troubleshoot issues in application performance to restore full cloud functionality for a

company’s use.

Programming\: The ability to use common programming languages like Python and Java to develop custom cloud-based

applications.

Interpersonal communication\: The ability to effectively correspond with fellow IT team members, executives, and client

representatives.

Cloud infrastructure\: The ability to create an operational cloud infrastructure, which supports a client’s network and

promotes secure data storage.

User management\: The ability to help a company manage all users of a cloud-based application, allowing each

employee access to any necessary resources stored on cloud servers.

Have in-depth knowledge of at least one operating system. Understanding Windows, Linux, Solaris, Ubuntu, or Unix will

guarantee that you can create a compatible cloud.

Understanding networks involves familiarizing yourself with specific Internet-related elements.

Knowledgeable in HTTPS, DNS, and TCP/IP.

Abilities:

Communication (e.g. Oral, Written, Active Listening)

Problem sensitivity/problem solving

Time Manage (e.g. organization and prioritization)

Active learning

Match the appropriate knowledge repository technology for a given application or environment*

Accurately define incidents, problems, and events in the trouble ticketing system*

Design and deploy highly available, scalable, fault-tolerant, and reliable applications.

Design and deploy enterprise-wide scalable operations.

Based on specific requirements, select the right services for the design and deployment of an application

Implement cost-control strategies

The State of Ohio is a drug free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the qualifications outlined on this job posting.

All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application.

If you require a reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made

What You'll Do:

The Cloud Apprentice is a critical entry-level professional within the State of Ohio's Cloud Center of Excellence (CCOE), supporting the state's comprehensive cloud transformation and digital modernization strategy. This role provides hands-on learning and professional development in cloud computing technologies, focusing on supporting state agencies IT operations and modernization efforts.

CCOE Integration Responsibilities:

Support CCOE strategic cloud adoption frameworks

Assist in developing and implementing cloud governance standards

Contribute to cloud best practices and standardization efforts

Help document cloud migration methodologies

Participate in cross-agency cloud collaboration initiatives

Key Responsibilities:

Assist in managing and maintaining cloud infrastructure across state agency platforms

Support cloud migration projects and cloud service implementations

Participate in cloud security protocol development and maintenance

Collaborate with CCOE senior engineers and Agencies IT professionals

Perform routine system maintenance and technical troubleshooting

Document technical processes and maintain comprehensive system records

Contribute to cloud architecture design and optimization efforts

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.