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Japanese Bilingual Associate - Taguig City

Company:
J-K Network Services
Location:
Taguig, National Capital Region, Philippines
Posted:
July 11, 2017
Description:

Japanese Bilingual Associate

Duties

• REsponsible in looking for a solutions to customer complaints via phone, email, mail, or social

• Ability in handling and dealing with inquiries and resolving and providing alternatives within the time limits and follow up to ensure resolution

• Must maintain the records/data of customer interactions, process customer accounts and file documents

• Follow communication procedures, guidelines and policies

• Coordinate with customer service manager

Location: BGC, Taguig

Salary: Negotiable

Qualifications

• Japanese native or Filipino fluent in Japanese and know basic English

• Experience in BPO /customer service/ Interpreter/ Translator is preferable

• Has good knowledge skills in telephone and formal e-mail correspondence

• Must be amenable to work in Taguig City on shifting schedule

You may contact us on:

Contact number: 09158493035

Email Address: