Quality Assurance Analyst

Quality Assurance Analyst

Company: Carter Support Services

Location: Houston, Texas

Position Summary

We are seeking a detail-oriented Quality Assurance Analyst to ensure the quality, reliability, and performance of software applications and systems. The QA Analyst will work closely with product managers, developers, and other stakeholders to identify defects, validate requirements, and improve overall product quality through structured testing and continuous improvement.

The ideal candidate has a strong eye for detail, a systematic approach to testing, and a passion for delivering high-quality products.

Key Responsibilities

Review requirements, specifications, and user stories to develop comprehensive test plans and test cases

Execute manual and/or automated testing for web, mobile, and backend applications

Identify, document, and track defects through resolution

Collaborate with developers to reproduce issues and validate fixes

Perform regression, integration, system, and user acceptance testing (UAT)

Validate data integrity, system performance, and functionality

Participate in sprint planning, stand-ups, and retrospectives

Contribute to test process improvements and QA best practices

Maintain clear test documentation and reporting

Required Qualifications

2+ years of experience in software quality assurance or testing

Strong understanding of software testing methodologies and SDLC

Experience with defect tracking and test management tools (e.g., Jira, TestRail)

Ability to write clear, detailed test cases and defect reports

Strong analytical, problem-solving, and communication skills

Preferred Qualifications

Experience with test automation tools (e.g., Selenium, Cypress, Playwright)

Experience testing APIs, databases, and backend services

Familiarity with Agile/Scrum environments

ISTQB or similar QA certification

Core Competencies

Attention to detail and accuracy

Critical thinking and quality mindset

Collaboration and communication

Time management and prioritization

Continuous improvement orientation

Why Join Us

Be a key contributor to delivering high-quality software products

Work closely with cross-functional teams

Opportunities to grow into senior or automation-focused roles

Competitive compensation and benefits