We are looking for a motivated and detail-oriented Remote Customer Service & Data Entry Clerk to join our team. This entry-level position combines customer support responsibilities with data entry tasks, making it ideal for candidates seeking a flexible work-from-home opportunity.
Key Responsibilities
• Respond to customer inquiries via email, chat, and phone
• Provide accurate information regarding products, orders, and services
• Enter, update, and maintain customer and order data
• Process orders, returns, and basic account updates
• Maintain organized digital records and documentation
• Resolve basic customer issues and escalate when necessary
• Collaborate with team members to ensure smooth operations
Requirements
• High school diploma or equivalent
• Strong communication and customer service skills
• Basic computer skills (Microsoft Office, data entry, email)
• Good typing speed and attention to detail
• Ability to multitask and stay organized
• Reliable internet connection
Preferred Qualifications
• Previous experience in customer service or data entry (a plus, not required)
• Familiarity with CRM systems (e.g., Zendesk, Salesforce)
• Strong problem-solving skills
Salary & Benefits
• $18 – $26 per hour (based on experience)
• Flexible work schedule
• 100% remote position
• Paid training provided
• Opportunities for growth and advancement