Virtual Assistant (Remote)

Job Description

About MDC Solutions

MDC Solutions provides administrative, customer support, and business operations services to organizations across multiple industries. We are committed to delivering reliable, efficient, and professional support that helps our clients streamline operations and achieve their goals.

We are seeking a motivated and detail-oriented Virtual Assistant / Administrative Support Specialist to join our remote team. This role is responsible for providing administrative assistance, client support, scheduling coordination, and general operational support in a remote work environment.Key Responsibilities

Respond to client inquiries via email, phone, chat, and other communication platforms in a professional and timely manner

Manage calendars, appointments, and scheduling requests

Perform data entry and maintain accurate records and documentation

Assist with customer service inquiries and client follow-up communications

Coordinate meetings and maintain organized schedules for internal teams and clients

Prepare reports, correspondence, presentations, and other administrative documents as needed

Monitor and organize incoming communications and prioritize tasks appropriately

Update and maintain CRM systems, databases, and internal records

Support project coordination and administrative workflows across departments

Identify and resolve routine client concerns while escalating complex issues when appropriate

Maintain confidentiality when handling sensitive company and client informationRequired Qualifications

High school diploma or equivalent

Strong written and verbal communication skills

Excellent organizational and time-management abilities

Strong attention to detail and accuracy

Ability to work independently in a remote environment

Proficiency with Microsoft Office, Google Workspace, and common business software applications

Reliable internet connection and dedicated workspace

Ability to manage multiple tasks and deadlines effectivelyPreferred Qualifications

Previous experience in administrative support, customer service, virtual assistance, or office administration

Experience using CRM systems, scheduling software, or project management tools

Familiarity with Zoom, Microsoft Teams, Slack, or similar communication platformsWhat We Offer

Remote work environment

Flexible scheduling opportunities

Professional development and training opportunities

Career growth opportunities within MDC Solutions

Collaborative and supportive team cultureEqual Opportunity Employer

MDC Solutions is an equal opportunity employer. We are committed to creating an inclusive workplace and welcome qualified applicants from diverse backgrounds and experiences. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.How to Apply

Qualified candidates are encouraged to submit their application, resume, and relevant experience for consideration. We look forward to learning more about your background and interest in joining MDC Solutions.

Full-time

Fully remote