Information Technology System Analyst

Title: IT Infrastructure Analyst – Data Networking (Cisco) Location: Pittsburgh, PA - mostly onsite - some on-call/onsite, some remote work The IT Infrastructure Analyst – Data Networking is responsible for supporting and maintaining enterprise network infrastructure with a focus on Cisco technologies.

This role ensures reliable, secure, and high-performing network operations across a multi-site environment, with emphasis on edge networking, routing, switching, and SD-WAN .The ideal candidate is a hands-on networking professional with strong troubleshooting skills and experience supporting production environments.

Experience within a healthcare setting is a plus due to the need for high availability and compliance-driven operation s.Key Responsibilit ies· Support and maintain Cisco-based network infrastructure including routers, switches, and edge dev ices· Configure and troubleshoot routing and switching across enterprise environ ments· Provide operational support for edge networking and WAN connectivity across multiple loc ations· Assist with implementation and support of SD-WAN so lutions· Monitor network performance, availability, and capacity· Perform incident response, root cause analysis, and issue r esolution· Collaborate with infrastructure, security, and applica tion teams· Maintain network documentation, diagrams, and standard procedures· Support network upgrades, patches, and hardware refresh initiatives· Follow change management and operational b est practices· Participate in on-call support and after-hours maintenan ce as requiredRequire d Qualifications· Bachelor’s degree in IT, Computer Science, or related field (or equiv alent experience)· 3+ years of experience supporting enterprise ne twork environments· Hands-on experience with Cisco netw orking technologies· Strong knowledge of:o Ro uting & Switchingo TCP/IP, VLANs, DNS, DHCP, VP Nso WAN/LAN networkingo Edge network operations· Proven troubleshooting a nd problem-solving skills· Strong communication a nd documentation abiliti esPreferred Qualifications· Experience with Cisco SD-WAN· Industry certificatio ns (CCNA, CCNP, or equivalent)· Experie nce in a healthcare environment· Familiarity with compliance-driven or highly regulated environments· Exposure to network security concepts (s egmentation, ACL s, secure access)Technical Skills· Cisco routers and switches· Routing protocols (OSPF, BGP, EIGRP)· Layer 2 / L ayer 3 networking· SD-WAN t echnologies· Edge and branch networking· Network monitor ing and diagnostics toolsWork Environment· Hybrid or o ffice-based role depending on business needs· Occasional travel to remote sites or data centers may be required· Particip ation in after-hours work and on-call rotation