Solution Engineer Sr

Maintain application availability and performance, and strict adherence to SLA requirements.

Perform application maintenance, enhancements, and modifications based on issues/bugs and business requirements.

**Core Skills & Technical Requirements** Strong knowledge and experience with Java, Proven experience in Level 2 production support for high availability systems.

Strong analytical, troubleshooting, and problem solving skills.

Ability to work independently while collaborating with cross functional and offshore teams.

Strong experience with Oracle Database, including advanced SQL and PL/SQL (functions, procedures, packages). Working knowledge of NoSQL databases (preferred). Proven experience automating repetitive operational tasks using Python and Experience automating monitoring, health checks, batch validation, and integration verification.

Hands-on experience with ServiceNow for Incident, Service Request, Problem, and Change Management.

Strong knowledge of ITIL frameworks and production support best practices.

Experience working with offshore and onshore support teams, including handoffs and L3 coordination.

Working experience with version control systems such as GitHub, GitHub Actions, and VSS.

Familiarity with CI/CD pipelines, release management processes, and deployment validation in Java environments.

### Innovating for Tomorrow#J-18808-Ljbffr

Job Type: Full-Time, Permanent