Training Supervisor
Summary
The Training Supervisor is responsible for developing, implementing, and overseeing training programs that support warehouse and logistics operations. This role ensures employees are properly trained, compliant with safety standards, and equipped to meet operational and customer requirements while driving continuous improvement in training processes.
Responsibilities
Plan and deliver onboarding, safety, equipment (e.g., forklift), and process training programs
Oversee all training activities and ensure alignment with operational goals
Coordinate with HR, safety (QSHE), staffing agencies, and operations teams
Monitor training effectiveness through audits and evaluations
Manage training transitions to operations (handoff process)
Develop and maintain site qualification and skills matrices
Lead cross-training initiatives across departments
Track and report training progress, needs, and compliance
Maintain accurate training documentation and records
Set up and manage training areas and resources
Supervise and support trainers (process and equipment trainers)
Continuously improve training programs and methodologies
Conduct job task analysis to define skill requirements
Support SOP development and implementation
Evaluate training outcomes and implement improvements
Assist in testing and adoption of new operational technologies
Qualifications
Train-the-Trainer certification preferred
Strong experience in training within warehouse or logistics environments (automotive/aerospace preferred)
Excellent communication, presentation, and interpersonal skills
Knowledge of warehouse processes and safety requirements
Strong organizational and analytical abilities
Bachelor's degree in business, logistics, or related field preferred
Job Type: Full-Time, Permanent