Mid-Level Technology Support Specialist

Take on a pivotal mid-level role at London Health Sciences Centre as a Technology Support Specialist in IT Data Centre Operations.

Showcase your expertise in customer service and technical troubleshooting.

This full-time position requires advanced communication skills and the ability to resolve escalated issues efficiently.

You will supervise Client Support Specialists while managing complex IT tasks.

Your commitment to patient-centered care and safety will be essential as you navigate daily challenges in a fast-paced environment.

Key Responsibilities: • Address complex issues escalated from Client Support Specialists • Delegate tasks and manage work queues effectively • Support specialized applications with advanced access privileges • Participate in an on-call rotation to address urgent technical needs • Oversee client interactions and ensure effective communication Requirements: • Completion of a two-year College Certificate in Technology • Minimum of 1-3 years in IT support roles • Certifications like A+, MCSE, or CNA preferred • Familiarity with Data Centre operations is a plus • Strong analytical and problem-resolution abilities Join a team that values education and continuous improvement at London Health Sciences Centre.

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