Lead Training Developer & Facilitator

Location: Boston, MA (Hybrid preferred) or Remote (with travel across Massachusetts)

Type:Contract-to-Hire

Duration: 12–18 months

Client: Massachusetts Department of Public Health (DPH)

About the Role

Bramcolm is hiring a Lead Training Developer & Facilitator to support the Massachusetts Department of Public Health (DPH) in launching a statewide Local Public Health (LPH) Data Solution. This is a mission-driven opportunity to lead training strategy and delivery across diverse public health teams in Massachusetts.

Key Responsibilities

Training Design & Development

Create instructor guides, participant handouts, quick reference guides, e-learning modules, and video tutorials

Convert technical content into easy-to-understand, role-based training

Ensure accessibility compliance (WCAG 2.1 and Section 508)

Training Delivery

Facilitate instructor-led sessions (virtual and onsite)

Provide 1:1 and office-hours-style coaching during rollouts

Lead “train-the-trainer” workshops for internal and external stakeholders

Improvement & Measurement

Gather feedback through surveys, polls, and discussions

Continuously improve training materials based on learner input

Track user engagement, training completion, and adoption metrics

Participate in change impact assessments and learning needs analyses

Coordinate timing with OCM and product rollouts

Help produce onboarding and Hypercare documentation

Required Qualifications

8+ years in training development/facilitation (public health or tech projects preferred)

Experience with instructor-led, e-learning, and SCORM-based content

Proficiency with LMS tools like Moodle or TRAIN

Strong facilitation skills for both remote and in-person delivery

Willingness to travel across Massachusetts as needed

Location & Requirements

Location: Boston, MA (Hybrid) or Remote with travel

Must be legally authorized to work in the United States

Must successfully complete:

Background check

Criminal background check

CORI check (required for CJIS certification)

This is a contract-to-hire role

Preferred Qualifications

Background in public health, instructional design, or adult education

Knowledge of Massachusetts local public health systems

Familiarity with platforms like Salesforce, Snowflake, Tableau

Why Bramcolm?

We help mission-focused organizations create lasting impact through smart design, practical innovation, and human-centered delivery. Join us in building capacity across local public health agencies. #J-18808-Ljbffr