Certification Salesforce System Administrator Create and manage changes to the system.
• Modify/configure the system to increase benefits and usability.
• Daily administration and support of Salesforce including but not limited to managing multiple user setup, customization of objects, fields, record types, page layouts and validations • Manage system changes without interruption to the user • Grant/ remove and maintain user licenses • Communicate with users regarding new features, enhancements, and changes to the system • Monitor usage and mentor users/groups needing assistance • Continually seek ways to further enhance the end-user experience • Document company processes and workflows • Develop process documentation and field maps • Create new processes and associated reporting • Import data as appropriate • Monitor and manage exception logs for back-end system integration with SFDC • Monitor and improve data quality • Create and maintain dashboards • Create and maintain reports including folder maintenance •4 years experience as a Salesforce System Administrator 2 years as Copado Administrator 2 years as Copado DevOps operations 1 year Ownbackup data backup and recovery 1 year Ownbackup data seeding 1 year Change and Configuration Management concepts and procedures 1 year Apex code 1 year with Salesforce utilities like Workbench and Dataloader Salesforce Administrator certification required Highly desired