Engineering Project Specialist II

Job Description

Engineering Project Specialist II

Key Details

Location: Columbus, OH 43213

Work Arrangement: 100% Onsite

Employment Type: 1-Year Contract

Compensation: $26 - $29/hour

Schedule: 40 hours per week

Shift: Monday–Friday, standard first-shift business hours

Employment Eligibility: W2 employment only; not open to C2C, 1099 arrangements, or visa sponsorship

Role Overview

The Engineering Project Specialist II will serve as a Resident Engineer, delivering both proactive and reactive technical support in alignment with service level agreements. This role is responsible for maintaining high levels of customer satisfaction by ensuring proper alignment between business needs and technical solutions. The position requires strong technical expertise, collaboration, and the ability to support network performance, reliability, and continuous improvement.

Key Responsibilities

Conduct network discovery sessions to gather requirements and understand existing environments

Align with customer organizational structure, support processes, and operational procedures

Test and validate new network designs, features, and functionality in lab and production environments

Implement patches, upgrades, and fixes, ensuring proper performance across all environments

Troubleshoot network and hardware issues, managing cases through resolution

Coordinate hardware replacements and manage Return Material Authorizations (RMAs)

Provide regular reporting on project status, network health, and issue resolution

Facilitate technical workshops to review network performance, challenges, and solutions

Train customer teams on configuration, operation, and best practices for network technologies

Assist in developing and maintaining network operating and equipment procedures

Support production environments and contribute to best practice development

Collaborate with peer engineers to mitigate risks during upgrades and network changes

Expand technical expertise across additional networking technologies

Qualifications

Minimum 5 years of experience designing, implementing, and supporting large-scale IP networks

Strong hands-on experience with JUNOS CLI

Experience with QFX and EX platforms, including switching and routing technologies

Enterprise or data center experience, including EVPN/VXLAN environments

Proficiency in routing protocols including BGP (eBGP and iBGP) and OSPF

Experience with Mist Wireless Assurance and related technologies

Familiarity with EZ-LAG and similar configurations

Knowledge of automation tools and frameworks, including Ansible, YAML, JSON, and Python scripting

Experience with Juniper PyEZ or equivalent automation platforms

Strong troubleshooting and analytical problem-solving skills

Ability to communicate effectively with both technical teams and executive stakeholders

Experience supporting network upgrades, maintenance windows, and infrastructure changes

Strong presentation, documentation, and customer-facing skills

Preferred Qualifications

Relevant technical certifications such as JNCIS, JNCIP, JNCIE, JNCIS-MistAI (Wired/Wireless), CCNP, or CCIE

Hands-on experience with Mist access points, Marvis AI, and the Mist web-based UI

Experience developing and maintaining operational and fault diagnosis procedures

Knowledge of network performance monitoring and health assessment

Experience with implementation planning, migrations, and upgrade validation

Familiarity with support case management and escalation processes

Experience working with APIs and web-based network management interfaces

Ability to provide ongoing knowledge transfer and technical guidance to stakeholders