Operation planner

Job Description

Hybrid Reynoldsburg/Columbus Ohio

We are seeking an Associate Production Planner to support end-to-end order management, production planning, and supply chain operations across multiple brand channels. This role is responsible for purchase order (PO) management, delivery tracking, reporting, and issue resolution, while partnering with cross-functional teams and offshore support.

This is an excellent opportunity for a detail-oriented, analytical professional with experience in production planning, supply chain, merchandising operations, or retail planning who thrives in a fast-paced environment.

Key Responsibilities

Order Management

Create, update, and maintain purchase orders (POs)

Manage PO amendments, order adjustments, and issue resolution

Monitor and maintain on-order reporting (OSR) including weekly reviews and monthly audits

Track delivery timelines, dye dates, and cut dates

Coordinate with offshore teams for data entry in SAP, Mainframe, or similar systems

Partner with Planning to adjust orders and ensure accuracy

Manage article setup and ongoing order lifecycle

Resolve order-related issues and escalate when necessary

Liabilities & Order Cancellations

Review and interpret order liabilities and financial impact

Ensure timely confirmation of liabilities post-order placement

Maintain and communicate liability reporting to internal stakeholders

Support raw material and contract reconciliation

Manage dispute resolution and case tracking

Perform risk assessment on expiring liabilities

Process and document order cancellations for reporting

Production & Capacity Planning

Ensure on-order accuracy and commitment tracking

Manage commitments not yet tied to purchase orders

Support production schedule creation and maintenance (CGL)

Update tracking tools to ensure cross-functional alignment

Enter key production milestones into systems (WIPS)

Participate in weekly production/planning meetings

Manage urgent/speed orders, including issue resolution and escalation

Maintain reporting for late deliveries and floorset impact

Cross-Functional Collaboration

Work closely with internal and external teams including:

Supply Chain / Logistics

Distribution Center Operations (DC Ops)

Planning & Merchandising

Product Development (PD)

Vendors & Regional Teams

Commercialization & Product Performance

Textiles / Raw Materials

Required Qualifications

Bachelor’s degree required

1–3 years of experience in production planning, supply chain, merchandising, or operations

Experience with purchase order management, order tracking, or inventory planning

Strong proficiency in Microsoft Excel (pivot tables, VLOOKUP, reporting)

Experience with SAP, Mainframe, or ERP systems preferred

Strong attention to detail and organizational skills

Ability to multi-task, prioritize, and meet deadlines

Excellent problem-solving and communication skills

Hybrid remote