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Home-Based Customer Success Representative Remote Career

Company:
FactSet Inc.
Location:
Middletown, CT
Posted:
June 02, 2026
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Description:

We are actively hiring Home-Based Customer Success Representatives to support customers across various service channels while working remotely. This exciting opportunity is ideal for individuals who enjoy communication, problem-solving, and creating positive customer experiences. The role combines customer interaction, administrative support, and service excellence in a professional remote work setting.

The Customer Success Representative serves as an important point of contact for customers seeking information, assistance, or guidance. Daily responsibilities may include answering inquiries, resolving routine concerns, updating customer records, and ensuring that every interaction is handled with professionalism and care. Team members are encouraged to take ownership of customer experiences while maintaining company standards and service quality expectations.

Our organization believes that great customer service starts with great people. We welcome applicants from a variety of professional backgrounds including customer support, hospitality, retail sales, administrative assistance, and office coordination. Whether you are experienced or seeking a fresh opportunity, training resources are available to help you develop the skills necessary for success.

This remote position provides a supportive work environment, advancement opportunities, ongoing learning resources, and the flexibility associated with working from home. Candidates should have strong verbal and written communication skills, basic computer knowledge, and a dependable internet connection. If you are motivated, dependable, and eager to contribute to a growing remote team, this opportunity may be an excellent fit. Submit your application today to learn more about available schedules, training programs, and future career advancement opportunities within our organization.

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