Remote Sales Associate (Leasing Specialist)

Job Description

The Job

Generating demand. Handling enquiries. Closing deals.

As a Remote Sales Associate (Leasing Specialist), you will play a key role in driving occupancy and revenue growth for Hmlet’s co-living portfolio. You will proactively connect with potential customers, manage inbound leads, coordinate property viewings, negotiate lease terms, and deliver a seamless customer experience from enquiry to move-in.

You will work closely with operations, marketing, and customer experience teams while contributing towards sales targets, retention goals, and overall business growth.

Job Responsibilities

Generating new business opportunities through proactive outreach and pipeline management

Handling inbound sales enquiries within defined SLAs

Negotiating lease terms and closing deals aligned with company guidelines

Managing customer relationships and ensuring a positive resident experience

Coordinating property viewings with prospects and on-ground teams

Maintaining accurate CRM records, sales activities, and reporting updates

Monitoring pricing and inventory availability to ensure accurate customer quotations

Driving lease renewals and retention initiatives to minimise vacancy gaps

Collaborating with operations, marketing, and customer experience teams to ensure a seamless customer journey

Achieving and exceeding occupancy, conversion, and revenue KPIs

Ideal Candidate

You have experience in sales, leasing, hospitality, account management, or real estate

You are passionate about sales and consistently achieving targets

You possess excellent verbal and written communication skills in English

You can speak Mandarin and/or Cantonese (preferred but not mandatory)

You thrive in fast-paced and multicultural work environments

You are customer-focused with strong problem-solving and relationship-building skills

You work well cross-functionally and collaborate effectively with different teams

You have hands-on experience with CRM tools such as Salesforce or similar platforms

You are adaptable, self-driven, and comfortable working rostered shifts including weekends and public holidays

What’s on Offer

Fully remote working model

Career development and growth opportunities

International and collaborative work environment

Team engagement events and activities

Mental wellness and fitness benefits

Employee accommodation discounts across Habyt Flex and coliving properties

Opportunity to be part of a fast-growing company transforming the housing market