Join our team as an Email Support Specialist to manage customer communications via email. You will ensure timely and professional responses while maintaining high-quality service.
Responsibilities:
Respond to customer emails promptly and professionally
Resolve inquiries and escalate issues as needed
Maintain email logs and documentation
Collaborate with team members to improve processes
Requirements:
Strong written communication skills
Attention to detail and ability to follow guidelines
Reliable internet and computer
Previous email support experience is a plus