Manager Expert Technical Architect for AI

Job Description

Non-Negotiable:

10+ years of overall IT experience, including:

5+ years in technical or solution architecture roles.

5+ years in Generative AI model architecture design and implementation.

With proven experience in productionizing AI-driven solutions.

Strong background in web technologies and enterprise-grade application design and integration.

Demonstrated leadership in AI/ML and Data Science projects.

Familiarity with AI methodologies, Agile development, DevOps, and MLOps practices.

Programming & Development Expertise:

Proficiency in Python, TypeScript, Node.ts, ReactTS.

Strong scripting skills (Shell scripts).

Expertise in SQL and experience with relational and NoSQL databases.

Leading a project is required, not managing people

Open to Non-Filipinos - working visa and relocation package will be offered

Should be amenable to work onsite in Taguig on a mid-night shift schedule

Position Description:

We are looking for a Technical Architect (Manager Expert), with expertise on Generative AI and has background experience in working with Customer Experience (CX) related solutions, to design our development projects and oversee programs to ensure the proper architecture is implemented.

Your future duties and responsibilities:

In this role, you should be an excellent communicator who is able to translate complex requirements into functional and technical architecture design. You are expected to own and guide the development team to ensure that each project is delivered as planned.

This is a senior role and your goal is to ensure that our automation development projects are designed in the most effective way, projects are delivered on time and per expectations, and internal automation development framework operates properly, and adheres to Industry standards.

Essential Functions:

Your main responsibilities as Technical Architect are as follows:

Understand client needs to define automation development specifications

Propose and implement scalable design, software improvements and optimization solutions

Provide extensive code reviews with software engineers

Develop both front-end and back-end with tests and standards in place

Helps analyze business software requirements and comply to SLA requirements

Conduct business analysis to capture end to end requirements

Plan and design the structure of a technology solution, come up with estimates and create a proposal

Communicate system requirements to software development teams

Evaluate and select appropriate software or hardware and suggest integration methods

Own and Oversee oversee assigned programs (e.g. conduct code review) and provide guidance to team members until delivery of the project

Assist with solving technical problems when they arise

Ensure the implementation of agreed architecture and infrastructure

Address technical concerns, ideas and suggestions

Meet with the governance team to relay project updates, risks and issues

Train junior members to conduct Business Analysis and Architectural Design

Able to meet or exceed agreed service level targets with the client in the Service Level Agreement (SLA) in terms of:

Incident Management

Problem Management

Service Requests

Change Management