Schedule: Full-time
What You'll Do:
Coordinates production of printing orders at DAS Mainframe/Fulfillment Center:
Provides Print/Mail production intake
Performs quality control on print/mail orders
Reviews order requests & mailing requirements
Balance machine reports
Answers customer inquiries via email or phone
Reviews Prisma data as needed*
Provide Insight Station reporting*
Provide DFWorks reporting*
Work with management to coordinate production scheduling
Maintain valid forklift license*
Operates Inserting equipment as needed
Test new or changed customer applications:
Crawford testing quality control signoff*
Customer adhoc testing quality control sign off
Supports Infrastructure during Disaster Recovery Testing*
Coordinates Warrant Print/Mail:
Audits job tickets
PSI pickup slip requirements
Provides annual audit support to onsite auditors
Documents corrective action
Assists Copy Center with production operations as needed:
Works directly with Copy Center print coordinator
Communicates inventory delivery date
Provides PRO for work mailed or kitted at Integrity Drive
Provides printer and bindery support
Provides spoilage reporting
Other duties as assigned
12 mos. trg. or 12 mos. exp. in graphic communication technology.
-Or equivalent of Minimum Class Qualifications For Employment noted above.
Job Skills: Graphic Arts
Knowledge of:
1. Graphic communication technology;
2. Inventory control;
3. Agency printing guidelines & procedures*
4. Quality control methods;
5. File-based mail processing.
Skill in:
6. Operation of printing accessory equipment (e.g., cutter,);
7. Operating office & warehouse equipment (e.g., calculator, printer, copier, scanner, pallet jack, forklift);
8. PC with associated hardware, software & internet programs (e.g., MS Word, Outlook, Kronos*, DFWorks);
9. Providing exceptional customer service.
Ability to:
10.Understand system of mechanical procedures;
11. Write periodic reports & prepare specifications;
12. Comprehend & record information/figures accurately;
13. Estimate printing costs;
14.Analyze agency account coding functions & evaluate options;
15. Take initiative to solve problems;
16. Handle stressful situations at work. Developed after employment.