Night Auditor

Description

Responsibilities

• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process

• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed

• Make sure every hotel guest has a pleasant stay

• Process additional administrative, bookkeeping. and accounting procedures as required

Qualifications

• Must be computer proficient; experience with accounting or reservation software is a bonus

• Diploma or equivalent from high school is required; some college is desired

• Requires a flexible schedule that allows for overnight shift hours

• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required

• Excellent customer service and communication skills are required