Quality Administrator- Customer

Duties & Responsibilities: * Investigate and review returned products, current inventory, and WIP for non-conformances based on complaint * Returns product with investigated data to Quality Analysis - Customer * Inspects manufactured products to specifications in the engineering lab * Fill in and assist other quality control functions as needed * Updates D365 * Quarantines product in D365 and physically places product in a quarantine location * Manage non-conformance processes, files, and database * Manage proper segregation and quarantine inventory in a timely matter * Utilize business software to aid non-conformance investigation * Investigate and document non-conformances * Update or create Procedures as needed * Lead and assist with Supplier and Internal Corrective Actions * Ensure quality processes are completed per procedure * Generate and communicate quality reports * Document decisions from daily quality meetings, including disposition and investigative tasks * Assist and train Quality and Manufacturing staff when needed * Assist compliance to procedures and train associates * Lead or participate in quality audits and audit floor processes for conformance * Assist with rework as needed * Perform additional responsibilities as requested to achieve business objectives * Participate in continuous improvement projects and ideas to enhance processes Qualifications: * Demonstrated aptitudes toward thoroughness and attention to details * Strong internal and external structure * Proficient knowledge of measuring equipment such as microscopes or comparators preferred * Strong people and communication skills * Able to perform and prioritize many tasks with a sense of urgency * Proficient computer, math, and reading skills * Proficient in MS Office: Word, Excel, Outlook, PowerPoint and Adobe Acrobat * Good written and verbal communications skills including good technical writing skills Competitive Pay & Benefits: * Paid vacation and 11 paid holidays * Medical, dental, life, and disability insurance * HSA and FSA accounts * 401k with company matching and profit sharing * Tuition reimbursement