Experience Planning Operations Associate

About the job Experience Planning Operations Associate

We are seeking a reliable Experience Planning Operations Associate to support clients by organizing, coordinating, and managing detailed itineraries. This role is ideal for professionals in Ohio who enjoy behind-the-scenes coordination, research, and delivering consistent service.

In this position, you will assist clients by gathering requirements, researching appropriate options, and coordinating reservations. You will ensure that all details are accurately documented and communicated, helping provide a smooth and organized experience from start to finish.

Key Responsibilities

Gather client preferences, schedules, and planning details

Research lodging, transportation, and scheduling options

Coordinate and confirm reservations

Prepare itineraries, confirmations, and planning documents

Assist with modifications and updates as needed

Maintain organized records and documentation

Qualifications

Strong organizational and multitasking abilities

Clear written and verbal communication

Detail-oriented with a proactive mindset

Customer service or coordination experience preferred

What We Offer

Flexible work arrangement

Training and ongoing support

Access to planning platforms and resources

Opportunities for long-term growth