CITY CLERK COORDINATOR

Salary : $45,801.60 - $47,174.40 Annually

Location : Crestview City Hall, FL

Job Type: Full-Time

Job Number: 202400126

Department: CLERK

Opening Date: 02/09/2026

Closing Date: 2/23/2026 11:59 PM Central

FLSA: Non-Exempt

Description

Job Summary

The City Clerk Coordinator provides a broad range of administrative and operational support to the City Clerk's Office, functioning as both a public-facing representative of the office and a hands-on contributor to municipal records management and City Council support activities. This position requires strong customer service skills, the ability to multitask effectively, and a willingness to work across multiple areas of the office simultaneously. The City Clerk Coordinator is an ideal role for individuals with solid administrative experience who are looking to grow within municipal government and build a foundation toward advancement in the City Clerk's Office.

Job Responsibilities

Serves as a primary point of contact for incoming calls, walk-ins, and public inquiries, providing courteous, professional, and accurate assistance.

Assists residents and staff in navigating City services and directs inquiries to the appropriate department or resource.

Maintains a positive and professional demeanor in all interactions, representing the City Clerk's Office and the City of Crestview with excellence.

Assists the City Clerk in developing and maintaining Standard Operating Procedures (SOPs) for records management, retention, and destruction in accordance with Florida state law.

Ensures that ordinances requiring recording are properly recorded, filed, and updated in the City's records system.

Categorizes and files resolutions and other official municipal documents for accurate retrieval and compliance.

Assists in the organization and maintenance of municipal records, including ordinances, resolutions, contracts, and other official documents.

Assists in the preparation and distribution of City Council and advisory board meeting agendas and supporting materials.

Coordinates and maintains the City Council calendar, integrating city events, meetings, and deadlines to ensure timely scheduling.

Assists with maintaining accurate records and documentation related to City Council and board activities.

Supports the City Clerk in preparing and distributing official City communications, meeting notices, and public postings.

Processes requisitions for the City Clerk and City Council, ensuring proper documentation and budget compliance.

Manages all travel arrangements and processes travel reimbursements for City Council members and City Clerk's Office staff.

Provides general administrative support to the City Clerk's Office, including correspondence, data entry, filing, and scheduling.

Facilitate communication between the City Clerk's Office and other city departments to support efficient municipal operations.

Coordinates with departments to gather and organize information as needed for office functions.

Perform other duties as assigned by the City Clerk or City Council as needed to support the operations of the City Clerk's Office.

Assists in the training and onboarding of new employees as directed. Knowledge, Skills, and Abilities

Strong customer service skills with the ability to interact professionally and effectively with residents, employees, and officials.

Ability to manage multiple tasks and competing priorities simultaneously while maintaining accuracy and attention to detail.

Strong organizational and time management skills, with the ability to plan, prioritize, and follow through on assigned tasks and deadlines.

Working knowledge of municipal government organization, structure, and functions.

Knowledge of applicable Florida state laws, local ordinances, and City policies and procedures.

Understanding of records management principles, including retention schedules and legal requirements for recording, filing, and disclosure.

Familiarity with Florida Sunshine Law requirements related to public records and open meetings.

Ability to accurately record, organize, and maintain municipal records and documents.

Ability to type accurately and at a proficient speed.

Ability to communicate effectively, both verbally and in writing, with employees, officials, and the public.

Ability to establish and maintain positive, professional working relationships across departments and with community members.

Proficiency in standard office software and applications (e.g., Microsoft Office Suite); experience with records management or agenda management systems (e.g., NextRequest) is a plus. QUALIFICATIONS

Education and Experience

Associate's degree in public administration, Business Management, Records Management, or a closely related field; OR

An equivalent combination of education and progressively responsible experience, with additional work experience substituting for the required education on a year-for-year basis.

A minimum of two (2) to three (3) years of administrative experience is required. PREFERRED QUALIFICATIONS

Bachelor's degree in Public Administration, Business Management, Records Management, or a closely related field.

Prior experience working in a municipal or county government setting in an administrative or clerk support role.

Experience with public records request processing or agenda coordination systems.

Familiarity with City of Crestview operations and procedures.

Strong problem-solving skills and the ability to adapt to changing priorities. ADDITIONAL REQUIREMENTS

Must be available to attend City Council or advisory board meetings as duties expand, which may include evenings or weekends.

Must possess a valid Florida Driver's License and maintain a satisfactory driving record.

Must be able to obtain Notary Public certification within six (6) months of hire.

Must be able to obtain Certified Municipal Clerk (CMC) designation certification four years.

Must be bendable. Note: The duties listed above are illustrative of the general nature and level of work expected. Other related duties may be assigned as needed. This job description is subject to change at the discretion of the City.

We are delighted to present our comprehensive benefits package to our full-time employees, which includes an array of exciting offerings: health care, dental and vision plans, retirement options, deferred compensation plans, flexible spending accounts, life insurance, long-term disability coverage, and a generous allocation of holidays and paid time off.

Employee Benefits Overview

Health, Life, Dental, & Vision Insurance: Health insurance is fully covered by the employer for employees, with optional 50% employer-paid dental and employee-paid vision coverage available.

Flexible Spending Accounts: Flexible spending accounts are offered for your convenience.

Retirement Plan: A pension-style plan is available, subject to specific terms.

Supplemental Benefits: Employees are eligible for additional benefits such as life insurance, short-term and long-term disability, and long-term care through Allstate and AFLAC.

Paid Time Off (PTO): PTO is earned monthly based on an accrual system.

Holidays: Enjoy 13 city-paid holidays each year.

Deferred Compensation: A 457b plan is available for deferred compensation.

For further details, please visit our candidate portal.