Flexible USA Remote Call Support & Data Processing Specialist

We are seeking responsible, self-motivated, and detail-oriented individuals for the position of Remote Call Support & Data Processing Specialist with a USA-based organization. This is a fully remote work-from-home opportunity designed for candidates who are dependable, organized, and comfortable communicating professionally with customers. If you are looking for a stable remote role that allows you to work independently while contributing to a growing team, this position offers excellent potential.

In this role, you will manage inbound and outbound calls, assisting customers with general questions, service information, account updates, and basic issue resolution. You must maintain a friendly tone, demonstrate patience, and actively listen to customer concerns. Proper documentation of each call interaction is required, ensuring accurate notes are entered into the company’s CRM system. Clear verbal communication and strong English skills are essential to represent a USA-based client professionally.

Alongside call handling duties, you will perform structured data entry tasks. This includes entering customer details, verifying information, updating digital records, maintaining spreadsheets, and organizing documents. Accuracy is critical, as even small errors can affect business operations. Candidates should be comfortable using Microsoft Office applications, Google Workspace tools, email systems, and online portals. Basic computer troubleshooting knowledge is also helpful.

We are looking for individuals who can manage their time efficiently and meet daily or weekly productivity targets without direct supervision. A quiet home workspace, reliable high-speed internet connection, functional computer or laptop, and headset are required. Previous experience in customer service, telemarketing, virtual assistance, or administrative support is an advantage but not mandatory. We provide clear training materials and guidance before live assignments begin.

This opportunity may offer flexible scheduling options including part-time and full-time shifts, depending on project needs. Compensation is competitive and may include performance-based incentives for consistent quality and productivity. Long-term team members may qualify for additional responsibilities and advancement opportunities.