Operations Manager

Description

Operations Manager- (Logistics,Dispatch, Overseeing Foremen/project managers)

We are a dynamic, fast-growing organization specializing in heavy haul logistics, construction transport, and concrete services, providing critical support to complex infrastructure projects. We are seeking a full-time hands-on Operations Manager to drive the daily execution of our integrated transportation and concrete construction divisions.

In this role, you will lead a team of drivers, manage a specialized fleet, and direct site foremen to ensure projects are perfectly staffed and on schedule. The ideal candidate is a strategic thinker capable of balancing efficient dispatching with on-site project management, while proactively resolving daily operational challenges.

Responsibilities

• Logistics & Fleet Management: Direct daily logistics, dispatching, and material hauling, ensuring optimal fleet utilization and maintenance.

• Construction Operations: Oversee concrete construction foremen to ensure timely delivery and on-site efficiency.

• Leadership: Lead, motivate, and manage drivers and field staff in a safe, fast-paced environment.

• Project Coordination: Synchronize ready-mix logistics with site project demands to meet strict deadlines.

• Operations & Dispatch: Manage daily, weekly, and monthly transportation schedules and dispatch operations to ensure the timely delivery of goods.

• Driver & Staff Management: Coach, mentor, and supervise drivers and dispatchers to ensure compliance, high performance, and employee retention.

• Fleet Management: Coordinate maintenance, repairs, and preventative upkeep of tractors and trailers to ensure 95%+ uptime.

• Safety & Compliance: Ensure full compliance with DOT, OSHA, and FMCSA regulations, including ELD management, HOS (Hours of Service), and conducting safety audits.

• Customer Service: Act as the primary point of contact for key customers, resolving any logistics issues and providing tracking/trace updates.

• KPI Tracking: Develop and monitor Key Performance Indicators (KPIs) to identify areas for improvement and increase operational efficiency.

Qualifications

Experience:

• 5+ years of experience in logistics/transportation management, with at least 3 years in concrete, construction, or a similar industrial environment.

Knowledge:

• Strong understanding of day-to-day logistical scheduling, delivery, and placement techniques.

Skills:

• Excellent leadership, problem-solving, and communication skills. Ability to work under pressure in a fast-paced environment.

• Must be available on the phone at all hours.

• Able to communicate with all drivers. customers and Foreman in a timely and efficient manner.