Dental Front Office Coordinator & Dental Assistant

Overview

We are looking for a knowledgeable and dedicated new team member to fulfill our combination Front Office Coordinator & Dental Assistant position. The Front Office Coordinator & Dental Assistant ensures that quality patient care is a priority. This role is an essential part of the team that aids the dentist in the safe and efficient execution of procedures, while also supporting the front office.

Schedule: Monday, Tuesday, Thursday, Friday 8am-2pm

Duties/Responsibilities

Greet and prepare patients for treatment in a timely, pleasant, and professional manner.

Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.

Schedule and confirm patient appointments to maximize the provider schedules.

Present treatment plans and financial responsibilities effectively to patients.

Address patient concerns while remaining calm, effective, and even-tempered in high pressure circumstances.

Sterilize and prepare instruments for tray setups before dental procedures.

Take diagnostic-digital imaging as prescribed by the dentists.

Maintain meticulous records on patient charts and documents.

Setup and breakdown rooms according to infection control protocols between patients.

Communicate patient and equipment needs with co-workers.

Other duties as assigned by Practice Leader and/or Dentist. Required Skills/Abilities

Dental office and assisting experience required.

Adhere to OSHA guidelines, HIPAA Privacy Policy, and clinical operating procedures.

Work with and maintain all dental equipment.

Facilitate patient comfort, care and satisfaction consistently.

Excellent oral and written communication skills to ensure exceptional customer service.

Positively contribute to a respectful and collaborative working environment.

Facilitate patient comfort, care, and satisfaction in a professional manner.

Present to work during scheduled shifts (see office manual for specifics). Education and Experience

At least one year of dental office support experience. Physical Requirements

Prolonged periods sitting at a desk and working on a computer.

Prolonged periods of periods of standing and bending.

Must be able to lift <15 pounds at times. Benefits for Full-Time Employees*

PTO, paid holidays, office closure days

Medical

Vision

Dental allowance

401(k) Eligibility

And many more! *Benefits are subject to change and eligibility*

Our Mission & Values: Drive All Decisions and Actions "To Make Our Teams, Patients, and Practices Happier and Healthier!"

Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.

Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together.

Communication - Set clear expectations and feedback to our patients and team members.

Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways.