Check-In Representative - PAS I

Job Type

Full-time

Description

SUMMARY:

A Patient Access Representative I (PAS I) is responsible for helping patients gain access to medical treatment facilities. The job description for a patient access representative will include communicating well with members of the public and accurately recording data. Responsible for providing quality and efficient customer service to our patients.

POSITION REQUIREMENTS:

Check-in

Greet patients and their caregivers on arrival

Collect accurate information such as patient demographics and insurance information

Relay information to relevant staff members

Collect copays and balances as required or instructed

Assist patients with questions, concerns, and issues

Give out appropriate paperwork including but not limited to face sheet, MIPS, and PHI

Other duties as assigned by manager, leads, or other superiors to limit downtime End of Day

Balance daily transactions

Add up all receipts and balance with monies received for the day

Write deposit for monies collected

Print out daily transactions and reports Requirements

PREFERRED QUALIFICATIONS:

Experience in a clerical position preferred

High school diploma or equivalent

Knowledge of medical terminology and insurance plans is beneficial

Proficiency in Microsoft Office and data entry systems

Knowledge and understanding of billing and payment procedures, rules & regulations of contractual and non-contractual insurance carriers

Ability and understanding of how to use ICD-10, HCPCS, and CPT coding books and or applications

Ability to multitask and maintain strong attention to detail

Ability to speak clearly and concisely with pleasant attitude, and present a neat appearance PERSONAL CHARACTERISTICS:

Compassionate and patient

Professional demeanor

Excellent communication and interpersonal skills

Strong administrative and organizational skills

Listens well and devotes full attention to patients and medical professionals

Maintain confidentiality