Estimator

Position Overview:

As part of the Open Road Collision group DBA Allard Collision, we pride ourselves on delivering high-quality collision repair services with exceptional customer care. Our team is dedicated to restoring vehicles to pre-accident conditions while making the repair process as smooth and stress-free as possible for our customers. We're currently seeking a motivated, detail-oriented individual to join our team as an Estimator.

Key Responsibilities:

Prepare and provide accurate damage estimates using estimating software (CCC)

Communicate effectively with customers, insurance adjusters, and repair technicians throughout the repair process

Review and update estimates as needed to reflect supplemental damage found during repair

Maintain up-to-date repair files and documentation

Coordinate vehicle drop-off and pick-up, ensuring customer satisfaction

Collaborate with the production team to ensure repair timelines are met

Ensure all repairs follow OEM guidelines and industry best practices

Help resolve customer concerns or disputes in a timely and professional manner

Why Work With Us?

Team-oriented culture

I-CAR Gold Certified

OEM Certified

Streamlined workflow for increased earning potential

Opportunities for professional growth and certification

Competitive compensation and benefits (discussed upon interview)

Commitment to safety, quality, and a positive work environment

Requirements

Mitchell Connect Estimating experience preferred

Minimum 2 years of experience in collision estimating or similar role

Strong knowledge of vehicle repair procedures and insurance repair guidelines

Proficiency with estimating software and Microsoft Office Suite

I-CAR certification or willingness to obtain (preferred)

Strong organizational and multitasking skills

Excellent written and verbal communication skills