Remote Active Directory Engineer

An employer is looking for a Remote Active Directory Engineer who will provide operational support for identity platforms serving the organization's internal workforce and applications. This role focuses on maintaining system availability, IdP hardening, handling access requests and incident tickets, and integration of applications to support the Enterprise. The ideal candidate is detail-oriented, customer-focused, and passionate about ensuring secure and efficient identity operations in a hybrid cloud environment.

Key responsibilities include but are not limited to:

• Design, deploy, and maintain Active Directory, Group Policy, and related directory services to ensure optimal performance and reliability.

• Administer and troubleshoot enterprise identity solutions, including hybrid integrations with Azure Active Directory/Entra ID and cloud-based authentication platforms.

• Implement and enforce security best practices for AD, including privileged access controls, account lifecycle management, and compliance with SOX/NIST/ISO frameworks.

• Manage and optimize Group Policy Objects (GPOs) to meet security, configuration, and operational needs across the enterprise.

• Monitor and analyze AD performance, capacity, and replication; resolve directory synchronization and authentication issues, systems failures, connectivity problems, and performance bottlenecks.

• Collaborate with cross-functional teams to support mergers, acquisitions, or divestitures requiring directory integration or separation.

• Operational Support: Monitor and maintain availability of identity platforms such as Microsoft Entra ID, Active Directory and Okta.

• Access Management: Process access requests, troubleshoot identity-related issues, and resolve incident tickets promptly.

• Privileged Access Management: Deploy and manage PAM solutions to secure administrative accounts and enforce least-privilege principles.

• Security & Compliance: Ensure adherence to internal security policies and regulatory requirements (e.g., SOX, GDPR).

• Automation & Efficiency: Support automation initiatives for identity workflows and reporting.

• Collaboration: Work closely with IT, Security, and HR teams to align operational activities with business needs.

• Monitoring & Reporting: Track system health, generate operational metrics, and maintain audit-ready documentation.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Required Skills & Experience

• 5+ years of experience in Identity & Access Management operations or related IT support roles.

• Hands-on experience with identity platforms such as Microsoft Entra ID, Active Directory, and Okta.

• Familiarity with Privileged Access Management tools (e.g., CyberArk, BeyondTrust).

• Strong troubleshooting skills and ability to resolve identity-related incidents.

• Understanding of compliance frameworks and security best practices.

• Excellent communication and customer service skills.

• Bachelor's Degree in Information Systems, Computer Science, or related field (or equivalent experience).

Nice to Have Skills & Experience

• Experience with automation tools (e.g., Okta Workflows, PowerShell/Python scripting).

• Knowledge of Zero Trust principles and identity governance.

Security certifications such as CISSP, CISM, or equivalent.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.