Technical Assistant
Description:
Job Title: Technical Assistant
Location: Remote
Language: English
Working Days: Monday through Friday
Working Hours:
Eastern Standard Time (EST): 8:30 AM – 5:30 PM
About the Role:
We’re looking for a proactive and detail-oriented Technical Assistant to provide operational and technical support across digital projects. This role blends administrative coordination with hands-on technical responsibilities, ensuring smooth execution of tasks, troubleshooting, and optimization of digital workflows. You’ll play a key role in maintaining efficiency, supporting web performance, and assisting with technical documentation and reporting.
Key Responsibilities:
Conduct technical audits of websites to identify issues with crawling, indexing, and performance
Assist in monitoring site health, Core Web Vitals, and page speed optimization
Support implementation of structured data, redirects, and technical fixes
Prepare reports, dashboards, and technical briefs for stakeholders
Troubleshoot basic technical issues and escalate when necessary
Document workflows, SOPs, and technical guidelines
Research emerging tools, platforms, and best practices to improve efficiency
Maintain organized records of technical assets and deliverables
Requirements:
2+ years of experience in a technical support, assistant, or operations role
Familiarity with SEO tools (Google Search Console, Screaming Frog, Ahrefs, SEMrush, or similar)
Strong organizational and time management skills
Excellent communication skills in English
Ability to troubleshoot and resolve basic technical issues independently
Strong attention to detail and disciplined workflow habits
Preferred Qualifications:
Experience with project management tools (ClickUp, Asana, Trello, Notion)
Familiarity with automation tools (Zapier, Make, or similar)
Exposure to web development basics (HTML, CSS, JavaScript)
Understanding of analytics platforms (Google Analytics, GA4, Looker Studio)
Experience with documentation tools (Figma, Google Slides, Notion, Confluence)
Job Type: Full-time
Work Location: Remote