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Job Title:
Evening Assistant, Library Services
Department:
Libraries Research and Education
Assists in the supervision of evening activities at the 18th Avenue Library Circulation area. Oversees evening activities and directs public service operation to ensure policies and procedures are carried out with the purpose of friendly and efficient service to all patrons. Key responsibilities include but are not limited to: supervises checkout, check-in, holds, transits, sorting, and searching of library materials using the ALMA library services platform; coordinates activities and responsibilities with day/evening/weekend supervisors, including processing daily mail trucks, sorting, and front desk operations; oversees maintenance of hold shelves including removal of expired holds, shelf reading, and resolves problems related to the hold shelves, monitors status of terminals, printers, scanners, security and all other equipment in the department and other appropriate sources; troubleshoots reported or observed building, equipment and/or system problems to appropriate personnel per established guidelines; assists in the hiring, training, scheduling, and evaluation of student assistants, monitors work flows and assigns tasks; interacts daily with University faculty, staff and students and visitors by email, in person, and by phone; understands and recommends appropriate information services to meet specific patron needs; teaches patrons how to find and use print and digital resources: refers patrons to subject librarians as needed; connects with physical facilities, service and safety personnel by phone and in person, and may be called upon to assist in security/building related issues.
University Libraries' faculty and staff embrace Ohio State's Shared Values and strive to enact the behaviors guided by those values in all that we do. This position is dedicated to advancing the culture of University Libraries and the work of the Research and Education unit. All other duties as assigned.
This position's regular schedule is Monday through Friday from 3:00pm-Midnight, but may vary occasionally for coverage of other 18th Ave Library Circulation shifts.
Education and Experience
Required Qualifications: High school diploma or equivalent certificate. At least 1-year of experience in library practices and procedures. Excellent customer service skills in a diverse, high-volume environment.. Must be able to lift 40 lbs. and push a cart weighting up to 80 lbs. with or without a reasonable accommodation.
Desired Qualifications: Two years library circulation experience, previous experience supervising staff and/or student employees, knowledge of ALMA, OhioLINK and Polaris or equivalent library systems. Excellent customer service skills in a diverse, high-volume environment.
Additional Information:
The posting range for this position is $15.86-$17.50 per hour.
Ohio State will not sponsor applicants for work visas for this position.
Function: Library and Museum
Sub-Function: Library Public Services
Career Band: Individual Contributor - Technical
Career Level: T2
Please submit cover letter and resume with the online application.
About The Ohio State University Libraries
The Libraries promotes innovative research and creative expression, advances effective teaching, curates and preserves information essential for scholarship and learning at Ohio State, and shares knowledge and culture with the people of Ohio, the nation, and the world.
The Libraries' greatest resource is our faculty and staff. Their expertise produces value beyond the collections and their commitment to continual improvement and innovation is one of the most significant ways the Libraries meets the varied and evolving information needs of university students, faculty, and staff, alongside scholars throughout Ohio and the world.
As a global leader, the Libraries is actively engaged in local, statewide, national, and international initiatives to help shape the future of academic research libraries. These activities and the innovations that result enhance our ability to acquire, manage, and preserve emerging information resources, support knowledge creation, and enable its effective transmission to future learners. Learn more on the Libraries website.
The Libraries strives to provide welcoming, supportive environments for all to pursue and share knowledge. The Libraries is guided by our strategic directions and Ohio State's Shared Values. All positions are expected to contribute to building and advancing this environment and we encourage all qualified candidates to apply.
Become part of the Buckeye family
Ohio State's main campus is one of America's largest and most comprehensive. As Ohio's best and one of the nation's top-20 public universities, Ohio State is further recognized by a top-rated academic medical center and a premier cancer hospital and research center. As a land-grant university, Ohio State has a physical presence throughout the state, with campuses and research centers located around Ohio. Learn more about being a Buckeye.
Benefits that support your wellbeing
Ohio State offers a comprehensive benefits package with a variety of options to meet your unique needs. Ohio State's total rewards package includes benefits that support employees' health, finances, work-life balance, and education. Learn more about our outstanding benefits.
Columbus: Full of excitement and opportunity
Columbus is the largest and fastest-growing city in Ohio, with a vibrant blend of arts and culture, including inspired culinary, fashion, music, and entertainment scenes, exciting collegiate and professional sports, and an open, entrepreneurial spirit. With a burgeoning downtown, lively urban districts and an array of welcoming neighborhoods it's a city that invites exploration. Learn more about the nation's best kept secret with Experience Columbus.
Location:
Eighteenth Avenue Library (0005)
Position Type:
Regular
Scheduled Hours:
40
Shift:
Second Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.
As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.