Director, Technical Operations, Commercialization and Quality, Safety

Location(s):Indonesia

City/Cities:Jakarta

Travel Required:00% - 25%

Relocation Provided:Yes

Job Posting End Date:February 20, 2026

Shift:

Job Description Summary:

Reporting to: VP TISC

LOCATION: Jakarta, Indonesia

Job Description Summary

The Director of Technical Operations is a strategic leadership role and a key member of the Franchise Leadership Team operating as an individual contributor; they are responsible for overseeing technical operations, commercialization, Quality & Food Safety, and Health, Safety & Environment (HSE) within Indonesia market. This role provides executive serves as the primary technical operations contact for Franchise partners and Bottlers. The Director drives cost efficiency, productivity, and regulatory compliance in collaboration with the SRA of the assigned market, while supporting the company’s long-term business strategy (ABP/LRP). The role also leads new packaging and product development/commercialization initiatives and ensures full market compliance with Quality, Food Safety, and HSE requirements in accordance with KORE policies.

KEY WORKING PARAMETERS

Scope & Impact:

Provide technical leadership to Franchise and bottling partners across Technical Operations, Commercialization, Quality & Food Safety, and Health, Safety & Environment (HSE)

Act as the execution leader for OU TI&SC strategies at Franchise and market levels, ensuring alignment with OU TiSC priorities and business plans (ABP & LRP)

Drive operational performance outcomes, including productivity, commercialization execution, asset reliability, process efficiency, continuity of supply, QFS and HSE performance, in collaboration with OU Supply Chain and other TiSC functions

Partner with OU Supply Chain on annual capacity and infrastructure planning, ensuring technical readiness to meet demand and growth plans without duplicating Supply Chain ownership.

Ensure full compliance with KORE policies, regulatory requirements, and company standards across all technical and QFS & HSE domains.

Serve as the primary technical escalation point for bottlers, leading issue resolution, incident management, and corrective actions.

Lead execution of new product and packaging commercialization in partnership with Supplier, CPS, bottlers, other TiSC functions and Franchise functions.

Contribute to business continuity and contingency planning at market level in alignment with OU Supply Chain and bottling partners.

Build and sustain system capabilities across people, processes, technology, and infrastructure to support long-term, sustainable growth.

Actively engage and develop teams by fostering a culture of trust, accountability, collaboration, and continuous feedback, while building a strong pipeline of future technical and cross functional leaders.

KEY SUCCESS PARAMETERS

Work Focus

Serves as the OU Ti&SC technical authority for bottlers at assigned market, ensuring safe, compliant, and efficient operations aligned with KORE, QFS, and HSE standards.

Executes OU Ti&SC strategy at market level, delivering ABP/LRP commitments through disciplined commercialization, operational excellence, and continuity of supply.

Drives measurable improvements in productivity, and process efficiency in partnership with OU Supply Chain. Ensures technical readiness for capacity and infrastructure plans without duplicating Supply Chain ownership.

Leads issue escalation and incident management, ensuring rapid resolution, strong rootcause discipline, and prevention of recurrence.

Builds sustainable system capabilities and develops a strong pipeline of technical and cross functional leaders.

Communication Focus

Communicates clear, concise, and business relevant technical guidance aligned to OU priorities.

Builds strong system partnerships with bottlers, OU TiSC functions, Franchise, CPS.

Proactively escalates risks affecting supply, quality, safety, or execution with factbased recommendations.

Demonstrates calm, credible leadership during critical events, reinforcing trust, accountability, and CocaCola values.

Experience

5-7 of experience E2E Technical Operation OR QSE at FMCG

Very good understanding of technical risk management, technical governance, project management framework and methodologies, Quality Safety Environment metrics and commercialization processes.

Strong abilities to connect and collaborate with the bottling partners and suppliers and the commercial roles of the Franchise Operation

Key Knowledge of Requirements:

Mastery of

Technical and Quality Food Safety, HSE

Product Commercialization

Project Management

Continuous Improvement and Operational Excellence

Communicating, Influencing and negotiation

Broad expertise in

Supply chain optimization

Contingency planning and BCP

Business case preparation

About Coca Cola ASEAN & South Pacific

The CocaCola Company (NYSE: KO) is a total beverage company with products sold in more than 200 countries and territories. Our company’s purpose is to refresh the world and make a difference. The CocaCola ASEAN and South Pacific (ASP) operating unit serves 25 countries across Southeast Asia, Australia, New Zealand and the Pacific Islands. Our portfolio of sparkling soft drink brands in ASP includes Coca-Cola, Sprite and Fanta. We also offer a variety of water, sports, juice, dairy, and tea brands including Dasani, Mount Franklin, Wilkins, AdeS, smartwater, vitaminwater, Powerade, Fuze Tea, Minute Maid and Nutriboost. We’re constantly innovating and transforming our portfolio, from reducing sugar in our drinks to bringing new and exciting products to market. We seek to positively impact people’s lives, communities and the planet through water replenishment, packaging recycling, sustainable sourcing practices and emissions reductions across our value chain. Together with our bottling partners, we help bring economic opportunity to local communities across the region. Learn more at and follow us on Twitter, Instagram, Facebook and LinkedIn.

The Coca-Cola Company: Refresh the World. Make a Difference

We are here to refresh the world and make a difference. Learn more about The Coca-Cola Company, our brands and our purpose.

Skills:

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

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