Aspen Global Incorporated (AGI) is the Mauritian subsidiary of Aspen Pharmacare Holdings Limited and was established in 2008. It is a global specialty and branded multinational pharmaceutical company with a presence in both emerging and developed markets.
AGI has been the launchpad of the Group’s Global expansion. We are very proud that from Mauritius we improve the health of patients in more than 100 countries through our high quality, affordable products. Our key business segments are Manufacturing, Supply Chain and Commercial. Our global Brands comprises sterile Focus Brands that include Anaesthetics, Oncology and Thrombosis products. Many of the Aspen supplied medicines are lifesaving or medically critical.
We employ over 200 people of which around 75% are Mauritian.
We are one of Mauritius' largest companies with a turnover in excess of 40 billion Mauritian Rupees.
We have a diverse workforce with over 20 different nationalities.
We are liaising with over 60 different subsidiaries worldwide every day.
We have supplied more than 1.3 billion packs of medicine worldwide since inception.
Overall
You will be responsible to effectively implement assigned projects as well as long term Supply Planning analysis focusing on sites and markets which are classed as high complexity and high sales volumes sites.
Responsibilities
Projects:
Drives all project implementation activities with manufacturing sites & customers until handover to the Operations Teams.
Responsible for building an internal project plan and setting milestones for implementation of Supply Chain, Distributors and manufacturing site’s driven projects.
Ensures smooth transitions from current distributor/sites to new assigned ones.
Drives stock build discussions with customers/site and ensures stock build orders are placed & monitoring is done.
Ensures the implementation rules related to the projects are managed and implemented to ensure compliance.
Acts as the central point of contact for Supply Chain driven activities for projects and responsible to communicate project updates to Operations teams at AGI and stakeholders worldwide.
Critically analyse and sense-checks any information received from all stakeholders impacting assigned projects.
Sets and monitors implementation plan for all critical milestones relevant to assigned projects.
Manages stock where there are constraints related to the project – putting in place rationing plans if needed.
Ensure effective internal controls in place to meet tight timelines and timely escalations where applicable.
Operations for first supply:
Review/enter orders in an accurate and efficient manner when required.
Dealing with all customer queries and complaints, tracking and managing the sales process from the initial order to dispatch, ensuring all dealings with customers and orders are conducted according to the company’s policies and procedures.
Resolve customer problems in a professional and timely manner.
Analyse Demand & review Supply constraints related to the project being managed.
Provide clear instructions for firm orders to the suppliers driven by market priority volumes and manufacturing site capabilities.
Conduct what if analysis and develop recommendations for contingency plans for potential changes to the supply.
Report on risks to the business and projects: Out of stock in markets and other financial risks.
Review contracts and understand all terms impacting the running of the project.
Planning:
Monitor the rolling forecasts and drive the Demand consolidation process for the assigned products Portfolio worldwide.
Ensure any changes, and the rationale for those changes, are communicated to customers and stakeholders for agreement.
Provide contingency strategies to support unplanned adjustments to schedules or changes in demand, to facilitate early impact assessment of planned and unplanned changes.
Control inventory levels and values – Inventory Level Projection (ILP).
Drive the monthly S&OP (sales and operations planning) process and meetings with global Aspen offices and suppliers for the assigned product category and customers.
Internal S&OP Meeting: Meeting with Supply Chain order management team, API (Active Pharmaceutical Ingredient) Team and Project Team.
Lead the S&OP meeting with our key sites monthly.
Post S&OP meetings: Communicate back to distributors and internal and external stakeholders about the outcome of the S&OP meeting with site.
Actively participate in site transfer projects to ensure phasing of orders and forecasts from Donor site to receiving sites happen smoothly.
Work on planning options for Site transfers to ensure continuity of supply.
In charge of the budgeting process for the assigned product category from an end-to-end SC perspective in collaboration with the Finance department.
Protect the financial performance of the strategic business unit by identifying and mitigating potential supply chain risks.
Monitor and communicate to the Supply Chain leadership team the variances between existing forecasts, plans and actuals (operational).
Ensure operation within Service Level Agreements on a day-to-day basis with sites and distributors: Manage contracts with site and third-party distributor, or affiliate.
Analyse and monitor forecast accuracy and identify actions to customers and suppliers.
Liaise with support Supply Chain project team and suppliers for all new product launches.
Manage demand/supply aspects when site changes –phase in/out.
Ensure continuous alignment on order book and key controls with the order management teams.