QA

KeyResponsibilities:

Monitor andevaluate BDteaminteractions(calls, emails, proposals) to ensure

adherence to sales processes, communication standards, and overall client

experience.

Audit discovery calls, presentations, and follow-ups to assess alignment with business

goals and customer needs.

ReviewandassessproposalresponsesandRFPdocumentationforquality,

customization, and value proposition.

Collaborate with BDteammemberstoenhanceoutreachstrategies,pipeline

management, and client nurturing efforts.

Identify training needs and conduct feedback sessions to improve performance

metrics and communication effectiveness.

Track KPIs and conversion metrics toanalyze trends, spot gaps,andimplement

corrective measures.

Provide inputs on salesstrategy refinement and help maintain bestpractices across

outreach, negotiation, and closing activities.

Maintain documentationofqualitystandards,audit outcomes, andimprovement

initiatives.

Support in ensuring that CRMandlead tracking systems are accurately updated and

maintained.

Knowledge, Skills & Abilities:

Minimum1yearofexperience in inside sales or business development for the US/UK

market with revenue-based responsibilities.

Strong understanding of sales pipelines and lead management across

short/mid/long-term goals.

Excellent written and verbal communication skills with the ability to assess and

enhance BD team interactions.

Skilled in client discovery and proposal review with a strategic, empathetic mindset.

Exceptionalproficiency in Microsoft Suite (Word,PowerPoint, Excel, Outlook).

Proven ability to work independently and aspartof acollaborative, target-driven

team.

High attention to detail and a commitment to continuousquality improvement.

Understandingof B2B industry trends, market dynamics, and customer drivers