Remote Customer Support Representative

We are seeking a motivated and customer-focused individual to join our remote support team. As a Customer Support Representative, you will assist customers by answering inquiries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:

Respond to customer inquiries via phone, email, or chat

Resolve product or service issues in a timely manner

Provide accurate information about company offerings

Document customer interactions in CRM systems

Meet performance metrics and service level standards

Requirements:

Excellent verbal and written communication skills

Previous customer service experience preferred

Strong problem-solving abilities

Reliable high-speed internet connection

Ability to work independently in a remote environment