Data Entry Analyst (Ref: 18105)

Position: Data Entry Analyst (Ref: 18105)

Location: Indianapolis, IN USA, 46204

Salary: $23.35/hr.

Duration: 10 Months 20 Days - Contract

Openings: 1

Deadline: 02/13/2026

Description:

***Local Candidates

***Hybrid

We are seeking a Helpdesk Data Entry Analyst that plays a critical role in supporting public health initiatives by ensuring accurate and timely data entry while providing exceptional customer service. This position serves as a key link between technology and end-users, assisting healthcare providers, public health staff, and other stakeholders in resolving system-related issues.

Ideal candidates will have a strong background in data entry, customer service, and attention to detail to maintain clean, reliable health data. The role requires excellent communication skills, problem-solving abilities, and a commitment to supporting public health systems and workflows.

Key Responsibilities:

• Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality.

• Investigate and resolve duplicate patient records and incorrect mergers in the immunization registry.

• Utilize data tools and match algorithms to identify and correct data integrity issues.

• Document all support interactions in the ticketing system and maintain accurate logs.

• Provide guidance to users on best practices for data entry and record management.

• Assist in testing system updates and enhancements.

Required / Desired Skills

• Experience in a helpdesk or healthcare support role Required - 5 Years

• Experience with deduplication tools, data matching, or record linkage techniques Required - 5 Years

• Excellent communication and customer service abilities Required - 4 Years

• Knowledgeable with ticketing systems (e.g., ServiceNow) and Microsoft Office Suite Required - 4 Years

• Strong analytical and problem-solving skills Required - 4 Years

• Familiarity with immunization information systems Required - 1 Years

• Experience working with state or local public health departments Required - 1 Years

• Understanding of HIPAA and data privacy regulations Required - 1 Years